Reviews

Elena was very professional and responsive in all of our interactions.

Her marketing photography was very impressive to say the least. Elena was very helpful in the negotiation process and was able to get us what we were asking for. We will work with Elena in the future.

Elena is a professional in every aspect of work as a Real Estate Buyers Representative.

We had challenges with time-frames and other items as regards coordinating selling our home in Michigan and depending on Elena to represent us in Virginia. One of the major obstacles was that the home were purchasing was a "Sale by Buyer", handled by an Executor for an estate, who also was out of town. Elena worked with us though four quick trips to Virginia and her tireless efforts were fruitful. We are elated with our home. We feel that Elena is a new and caring friend. It is clear that Elena's efforts are  not based on a quest for income as much as it is a calling she feels to assist others.

Elena was wonderful.

We happened upon her by accident through Zillow. We were not looking to get "attached" to a realtor but wanted to look at some houses to see what was available. Elena very kindly offered to show us the houses we wanted to see and assured us that there was no obligation to use her as our realtor. Well, we agreed to let her show us a few houses and were impressed by her knowledge of the area and her very kind, not pushy demeanor. (We have known quite a few realtors and have usually been turned off by their pushy attitudes and acting like they know more about what we need than we do. Elena was not like this. She listened to what we said we were looking for and made every attempt to only show us those types of houses.) She seemed as excited about looking at the houses as we did, which made looking at the houses a pleasure. Needless to say, we were impressed and took her on for the buying process. When we decided on a home, she was supportive of our decision and helped us negotiate. Her knowledge and expertise of the process was such a blessing, and took a big load off of our shoulders. She "went to bat" for us when necessary and was always on our side. We highly recommend her to you and to our friends.

This was my first home buying and experience and Elena made sure that it was a wonderful experience.

Elena helped us find the home beyond our dreams! She was always there to answer any questions that we had, she kept in contact with us throughout the entire process. Elena went above and beyond the call of duty. She always had our best interest at heart. I am glad that she was on our home buying journey with us.....Elena was truly heaven sent.

Elena was fantastic.

She was very responsive and flexible in terms of working around my schedule. I used her to buy a house and sell a house and I was equally impressed with both transactions. She handled everything and made the process very smooth. I would definitely recommend her

I cannot describe how wonderful Elena was.

We found her on the internet and struck gold. Elena was on top of everything from the very beginning. She was in contact with us constantly, we never had to stress about getting our calls returned or not having the information we needed. She was happy to meet with us to show the home to family members after we had the contract in. We ended up buying the first home we looked at in person. Elena repeatedly made sure we were okay with that and didn't want to continue looking - she wasn't looking for a quick sale, but a happy client. Elena has been in contact with us twice since we closed on the home to see how things are going. I would highly recommend Elena to anyone searching for a new home. I know you will be happy and extremely impressed!

Elena completely understood what we were looking for and did an incredible job keeping us informed of what was on the market.

She was always available to show us houses, more quickly than we expected, and she didn't mind how much time we would spend looking around, and we probably spent more time than most folks. Elena Chando was, and is, the most helpful buyer's agent in Williamsburg.

Elena went above and beyond the call of duty when helping us find our home.

She was always available day or night to answer questions and follow up on both listings we wanted to see, as well as those we had seen. She worked hard to find us the best house, in the area we wanted, for the money we wanted to spend. Elena always made sure we were not being taken advantage of. She paid special attention to every detail when we were closing the deal on the home we purchased. Not only would Elena's skills and talent be valuable to anybody buying or selling their home, but she is truly someone worth knowing.

Elena is very professional and personable. 

She was always in contact with me about the process and helped me to understand every part of the buying process. Elena even helped me with a few issues after the purchase was completed. I will recommend Elena to everyone I know!

 

We had been working with Elena for almost 4 years before we bought a house

 in the same town where we had lived for more than 20 years. Elena was extremely knowledgeable about local real estate market and she understood our needs and desire for a new house. She was very patient and always put her client interest first. Every time we went to see a house, she discussed the pros and cons of the house with us extensively and she always showed us the comparative market research paper so that we knew what a fair price we should ask for a house. after we made an offer to the house we liked, Elena took charge and guided us the process from negotiation, mortgage application, and to final closing. Overall, we were very happy with the her as our agent during the 4-year house hunting process. After we bought our new house, we decided to let Elena sell our old house without any hesitation. Once again, she showed us how wonderful she is as a real estate agent. We prepared our old house according to her suggestions and she arranged a professional photographer to take excellent photos of the house. She marked the house through many web sites including Zillow and local news media using a professional colored brochure. As the result of her professional marketing and well-prepared house, we received one very good offer after only one day it was put on the market. We gladly accepted the offer and the house was sold in exactly a month after it was put on the market. In conclusion, Elena is one of the best agent in the greater Williamsburg area. For anyone who is looking for an agent to sell or to buy a house, we highly recommend her. 

I would (and have) recommended Elena Chando to individuals who were interested in having a Realtor with outstanding skills

 who is professional, sensitive to a customer’s needs/requests and is VERY responsive to time constraints! Elena was my agent during a "buyers" market for home sales! This timing, coupled with my home in the 4000k cubit feet range and appraised in the $500k to $600k range, posed some very difficult parameters for Her! However, she consistently conducted many showings through using my home for consolidated meetings with other Agents as well as bi-weekly open house events! She also kept my home in the public eye through multiple advertising forums, both Internet and paper publications, which covered the Hampton Roads and Richmond areas! I have contracted with many Agents to sell previous homes and property and NONE of them could compare with Elena's consistent professionalism, courtesy, knowledge and sensitivity providing me with a successful sale of my home! Elena exhibits the epitome of her profession! Having her represent me was a pleasure and I would highly recommend her to ALL!

Elena helped me sell a home and purchase a new one.

 She is well acquainted with the Williamsburg market and knows how to best present a property. She was especially concerned about handling me in a way that was comfortable in the selling and buying process. Elena is a very caring person, and her integrity is unquestionable.

What a wonderful experience! 

I had a broad area in mind to look at houses at Elena rose to the challenge! She made relocating an absolute pleasure, was never pushy, and worked really hard to negotiate the contract.

Elena has sold one of our houses and we bought two with her.

 She is AMAZING. She will be there for you every step of the way. We consider her like family. You will be happy if you use Elena.

Elena was wonderful. She was patient, very attentive and considerate. 

She was aggressive in the right way, and at the right time. When you're her client she really has your back and you know it. We would recommend her to anyone. We originally were with another realtor and when I spoke with Elena after a referral from a friend we clicked instantly and switched realtors immediately, and we're glad that we did!!!

Elena is a great real estate agent with extensive knowledge of the Williamsburg and Hampton Roads area. 

She asked a lot of detailed questions to get the specifics of what I was looking for and provided many different housing options in the area. I would highly recommend her to other people moving into the Williamsburg are

Elena was very responsive, flexible, and knowledgeable.

We looked over 70 houses and over three months for us to find our home. During the entire process, Elena was very patient. She helped us find a perfect home that met our expectations and ENCOURAGED us to stay within our budget. It took us a while to shop around, but Elena was always there in every step of the way. We are a very young couple (21&23) and Elena made sure we thoroughly understand the process of home buying and really took care of us and help us overcome obstacles. We never once felt rush by Elena. I would recommend Elena to all of our friends and family members always.

Elena was highly recommended to us. 

She was very easy to work with and was willing to take the extra steps to get questions or problems resolved that we had as we sold our home of 28 years. Also, she is very knowledgeable, and I would recommend her to anyone. At the end of the day, she sold our home for the listed price.

Elena is a very sweet person. 

She was very helpful in the purchase process and she responded immediately with all the information and help that I needed during the purchase process. She is a reliable person and I will surely contact her in future (buy / sell the property).

Elena was awesome! Very responsive and flexible with her time. 

She definitely wanted me to find a house that was right for me and my family. I'd recommend her to anyone! Bill

Elena Chando was a pleasure to work with from our initial telephone interview 

right through to the closing. She is a great listener and so was quickly able to find houses we were interested in. She always returned our calls and texts promptly. Elena goes the extra mile, even riding down a dirt path to see if my husband could ride his bicycle that way to the parkway. During every step of the process Elena was there with us. She does not hesitate to take charge and get the questions answered and problems solved. We highly recommend Elena for your real estate